Delivery Policy

1.0 Delivery Charges

1.1 Delivery Address: Malaysia

  • FISOL3 Omega-3 FIsh Oil, FISOL3 GOLD Fish Oil, GOUCH Tart Cherry, LOVACO10 Red Yeast Rice, OKRA Drink and SAMBUVY Black Elderberry are available exclusively at Caring Pharmacy.
  • OSCAL123 Calcium is available exclusively at Guardian Pharmacy.

1.2 Delivery Address: Singapore. Flat rate RM120.

1.3 Delivery Address: Brunei. Flat Rate: RM250.00

1.4 Delivery Address: Philippines. Flat Rate: RM160.00

1.5 Delivery Address: Thailand. Flat Rate: RM150.00

1.6 Delivery Address: Indonesia. Flat Rate: RM155.00

1.7 Delivery Address: Taiwan. Flat Rate: RM160.00

1.8 Delivery Address: Others. If you wish to purchase our products but delivery address is not stated above, please send inquiry to our email at [email protected] and we shall get back to you ASAP.

2.0 Delivery Service

We will be in full control of the delivery and may choose to deliver the Product in any of the following manner:

  • Courier Service Company
  • Third Party Service Provider

3.0 Estimation on Delivery Period

Once an Order for a Product has been paid for by the Buyer, the status for the Order will be automatically changed to “Processing”,

  • Within 2 weeks from order date, we will pack and ship out the product
  • User can expect to receive their order within 14-30 days (subject to custom clearance)

4.0 Updates To Our Delivery Policy

We may be required to revise and/or modify this Delivery Policy from time to time and the updated version shall apply and supersede any and all previous versions. By continuing to use Products and Services after the communication of such revision and/or modification, you are accepting and consenting to such revision and/or modification. Please check our website and/or our Announcement site for information on our most up-to-date practices.

Should you have any queries or concerns in relation to this Policy, kindly contact us at [email protected]

Last Updated: 1 August 2022

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